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Contact Us

Connect with a Roche Diabetes Care representative to hear more about our products and digital solutions and how we can partner together to tailor a solution that enables improved patient care.

If you are a user of an Accu-Chek blood glucose meter, finger pricker or insulin pump, or you are a parent/guardian or a care home professional, please visit:

For details of your local Roche Diabetes Care representative please contact 0800 0407221 in the UK or 1800 931078 in Ireland or email us at [email protected].

Blood Glucose Monitoring

Please contact us if you would like to discuss any questions you have about Accu-Chek blood glucose meters and finger prickers. 

Order supplies

UK: 0800 0407221*

Ireland: 1 800 931078*

Email: [email protected]

Insulin Delivery Systems

Technical specialists are on call via the Accu-Chek Pump Careline from 8am - 6pm Monday to Friday. During out of office hours, emergency technical calls are answered 24/7, 365 days a year.

UK: 0800 731 22 91*

Ireland: 1 800 882 351*

Email: [email protected]

Digital Solutions

If you have any questions about the RocheDiabetes Care Platform or other digital solutions please complete the demo request form below or contact your local Roche Diabetes Care representative.

Request a demo

RocheDiabetes Care Platform support

* Some mobile phone operators may charge or restrict access for calls to these numbers.