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mySugr® app

mySugr diabetes management app

A diabetes management app as unique as your patients

The mySugr diabetes management app is made by people with diabetes for people with diabetes. The mySugr app stores important diabetes data from connected devices, integrations, and manual entries in one convenient place. It will be right at your patient’s side throughout their diabetes journey, helping them to stay motivated, confident, and ready to manage their diabetes.

Once your patient connects their blood glucose meter with the mySugr app, the connected device will automatically log their blood sugar readings into the app. There is no need to flick through paper logbooks anymore! Everything is available in a few taps in the app.

  • Automatic data importing saves time and makes tracking convenient
  • With a connected blood glucose meter your patient can avoid manual logging errors
  • By connecting to Google Fit® or Apple Health® patients can easily track fitness data

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mySugr Logging

Traditional paper logbooks are tedious to work with and not ideal in delivering a holistic overview of the patient’s therapy. The mySugr app makes it easier for patients to log important therapy data such as blood sugar, meals, activity, insulin, and much more.

Thanks to additional handy features like the photo function and entry customisation, the user can embrace the wonderful world of data logging and move old-school logbooks to the digital age.

mySugr Reports

PDF & Excel Reports or CSV reports are directly created in the mySugr app, making it convenient for patients to share blood glucose reports with you, either in-person or online.

mySugr reports
mySugr estimated HbA1c

Estimated HbA1c

We know how nerve-wracking it can be for people living with diabetes to get their HbA1c at their appointments. With the mySugr app, once your patient has logged enough blood sugar values, they can view their eHbA1c* anytime, anywhere, by simply glancing at the dashboard in the app.

This allows patients to get an eHbA1c value ahead of and in-between appointments, helping to avoid any surprises and allow them to easily view their long-term diabetes goals. 

Bolus Calculator

The mySugr Bolus Calculator helps patients calculate the right amount of insulin for corrections and mealtimes, enabling them to dose with confidence. 

  • Set-up is customised to the patient's unique therapy factors
  • No more guesswork when it comes to insulin calculations
  • Improved confidence in accuracy of insulin dosing1
  • mySugr Bolus Calculator and therapy settings can be adjusted any time.

mySugr Connected Devices

blood glucose meters

Connecting an Accu-Chek blood glucose meter with the mySugr app will activate mySugr Pro for free! When synchronising blood glucose values at least every 30 days, patients get access to all mySugr Pro features (worth £20.99 / €27.99 per annum).

The mySugr app is compatible with:

Accu-Chek Instant meter

Accu-Chek Mobile meter

Accu-Chek Insight 
insulin pump

The mySugr app is more than a logbook. The app can also control the Accu-Chek Insight insulin pump from the same place where your patients keeps all their diabetes data: their smartphone!

Learn more about the mySugr pump control:

Benefits of connecting


With the integration of the NovoPen® 6 and NovoPen Echo® Plus from Novo Nordisk, patients can automatically track their insulin dose, time, date, and transfer them via NFC technology, right into the mySugr app.

Care Platform

Patients can use the mySugr app to share their diabetes data with their healthcare team via the RocheDiabetes Care Platform. This secure online diabetes management system allows you to support your patients with even more ways to help optimise their diabetes therapy.

Learn more about the RocheDiabetes Care Platform

Healthcare professionals and patients can benefit from using the mySugr app

Real World Data
Connecting to the mySugr app improves glycaemic management and helps reduce estimated HbA1c

Real-world data analysis presented at the 2023 Diabetes UK Professional Conference2 shows that patients with type 2 diabetes have significant improvements in glycaemic management when using a blood glucose meter connected to the mySugr app.

Customer Story
Supporting patient engagement with digital health

Patients and their healthcare professionals report how implementing the mySugr app connected to the RocheDiabetes Care Platform helped patients to become more engaged in their diabetes management, and enabled healthcare professionals to view patients' diabetes data and make clinical interventions remotely.

“For people with type 2 diabetes the [mySugr] app is good because they can see their time in target improving. I have patients who are testing more often and becoming more engaged because they have the app and they can see their results.”

Diabetes Specialist Service Team Lead**

Download the mySugr app

Product training & support videos

How to connect Accu-Chek Instant meter with mySugr app (Android)

How to connect your Accu-Chek Instant meter with the mySugr app using an Android smartphone.

How to connect Accu-Chek Instant meter with mySugr app (iPhone)

How to connect your Accu-Chek Instant meter with the mySugr app using an iPhone (iOS).

*The estimated HbA1c is based on your imported measurements and does not replace actual HbA1c measurements. To get your eHb1Ac you have to log or import your blood sugar levels 3 times a day for 7 days.

The mySugr logbook is licensed for people with diabetes over the age of 16 years. The mySugr Bolus Calculator is licensed for people with diabetes over the age of 18 years.

**Quotation sourced from recorded interviews as part of consultancy agreements with Roche Diabetes Care in 2022.

1. Barnard K. et al, Use of an Automated Bolus Calculator Reduces Fear of Hypoglycemia and Improves Confidence in Dosage Accuracy in Patients with Type 1 Diabetes Mellitus Treated with Multiple Daily Insulin Injections. J Diabetes Sci Technol Vol 6, Issue 1, January 2012

2. Ide C, Mayor R, Ruch B. Real World Data Analysis shows a significant improvement on glycemic management when using a blood glucose monitor connected with a mobile health application in UK users with type 2 diabetes. Diabetes UK Professional Conference 2023 poster session: 26-28 April, Liverpool, UK.