This patient is insulin-dependent, aged 81, and has high HbA1c levels and heart failure diagnosis.
Diabetes patients with comorbidities require significantly more 20 minute face-to-face appointments annually than those without comorbidities, putting additional pressure on healthcare system capacity1.
The patient lives in a rural location with no access to a smartphone, and relies on family members to drive them to appointments.
Remote telephone appointments can compliment in-person appointments, however, a lack of accurate up-to-date blood glucose data can mean the nurse does not have all the information needed to optimise treatment remotely.